A purchase order in ShipHero lets our fulfillment team know what products you are sending, in what quantities, and how/when they’ll arrive.
This guide will walk you through both methods: creating a purchase order using the ShipHero Wizard and uploading a CSV template.
1. When to Create a Purchase Order
Before you start, make sure you’ve already:
Completed production with your manufacturer.
Prepared products to ship to your fulfillment warehouse.
The purchase order tells us what to expect and when to expect it.
2. Accessing the Purchase Orders Section
Log in to your ShipHero Dashboard.
Navigate to Purchase Orders in the menu.
3. Method 1: Using the ShipHero Wizard
Best for simple shipments (1–30 SKUs).
NOTE:
Before trying to assign a product to a purchase order, please ensure that the vendor has been added and the product has been assigned to a vendor.
For a detailed guide, please see our How to Assign Vendors to Products article.
If you are unable to add an item to your purchase order, it is likely because that item does not have a vendor.
Click Create a Purchase Order.
Choose Vendor – usually your manufacturer.
Choose the Warehouse you are sending products to – e.g., 247 ON
(Optional) Select Kits if sending bundled products.
Search and select the SKU(s) you are shipping.
Enter the Quantity (e.g., 15,000 units).
Repeat for each SKU
Click Save Order.
Once saved, you will be redirected to your purchase order. Please update the Purchase Order (PO) name to match the PO name / number that will be used by your manufacturer. This ensures that we are able to identify which PO the shipment belongs to upon arrival.
If you do not have a PO name / number, use the following format:
{BRAND NAME}-{PO-NUMBER}-{DESTINATION}
e.g. Nike-PO4-Ontario
4. Method 2: Uploading a Purchase Order via CSV
Best for complex shipments (multiple SKUs, especially apparel or high-SKU brands).
From the Purchase Orders page, click Upload Purchase Orders.
Download the CSV template provided by ShipHero, or linked here
Fill out the CSV with the following details:
Purchase Order Number
Vendor
Order Date / Ship Date
Carrier and Shipping Method (optional)
SKU(s)
Quantity
Sell Ahead (optional if you want to sell these quantities ahead of arrival)
Price (optional)
Return to ShipHero and click the “+” Upload Button.
Select and upload your completed CSV file.
If everything matches correctly, ShipHero will create the purchase order automatically.
5. What Happens Next
Once your purchase order is created:
The fulfillment team is notified of the incoming shipment.
Your warehouse will be prepared to receive and process your products as soon as they arrive.
✅ That’s it — you now know how to create purchase orders in ShipHero using both the Wizard and the CSV upload method.